How To - Reset your password

If you sign in with your work account

There is no Stott Hoare password to reset. Reset your password the way you normally would for your work email, then sign in with Microsoft as usual.

If you sign in with an email address

1. Open https://service.stotthoare.com.au/B2B/Requests/New and click Log in.
2. Type your email address and click Sign in.
3. On the password page, click Forgot your password?
4. Click Send verification code. We email a code to your address. It can take a few minutes; check your junk folder if it doesn’t arrive.
5. Enter the code, choose a new password, and continue.

You’ll be signed in with the new password. The same password works for the Customer Portal and the online shop.